International: 5-15 business days.
Please note that these are estimated shipping times and may vary depending on your location and any unforeseen circumstances.
Donottellanybody.com works with an on-demand order fulfillment company with facilities worldwide.
Shipments outside of the USA may incur customs fees, which vary depending on the destination country, order value, country-specific restrictions, and product-related factors. The recipient is responsible for these fees.
To ensure smooth delivery and minimize the risk of lost packages, we strongly recommend including your phone number when placing an international order.
Before contacting us, please try the following:
Double-check your shipping confirmation email for any errors in the delivery address.
Inquire at your local post office to see if they are holding your package.
Check with your neighbors in case the courier left your package with them.
Tip: Package theft is increasing. If you’re expecting a delivery and won’t be home, consider using an address where you know someone will be available to receive it.
If your shipping address was correct and the package wasn’t left at the post office or with a neighbor, please contact us at https://donottellanybody.com/contact/ with your order number.
When contacting us:
To include an image, please use imgur.com or a similar service.
To include a screencast, please use loom.com or a similar tool.
Important Note: If you made a mistake in your delivery address, we can send a replacement order, but you will be responsible for the cost of the new order.
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently.
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at https://donottellanybody.com/contact/.
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us from this address https://donottellanybody.com/contact/ within 48 hours time with photos of the damaged product by using a service like imgur.com/ and include your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible and we will refund you if it’s an error on our part.
Sometimes, there might be a vinegary smell on the garments you receive. Luckily, the odor you smell is just a temporary addition. Now that your product is out of the confined space of the shipping bag, the printing smell will dissipate after a few days and a wash cycle.
You may notice some discoloration or off white residue on your apparel. Do not worry! These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, inks used are water-based and eco-friendly.
If you receive a product with a mark – please wash it before reporting a problem.
We don’t offer returns and exchanges but if there’s something wrong with your order, please let us know by contacting us at https://donottellanybody.com/contact/
Refunds are only offered to customers that receive the wrong items or damaged items if it’s an error on our part. If any of these apply, please contact us at https://donottellanybody.com/contact/ with photos of wrong damaged items, and we’ll sort it out for you if it’s an error on our part.
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts when you buy.
We have a sizing chart for every item listed on our store in the product description section. Though rare, it’s possible that an item you ordered was mislabelled as an error on our part, if that’s the case, please let us know at https://donottellanybody.com/contact/ within a 48 hours after receiving your order.
Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund.
Use a service like imgur.com/ to send photos.
Get in touch with us https://donottellanybody.com/contact/